Showing posts with label Crashes. Show all posts
Showing posts with label Crashes. Show all posts

Saturday, February 23, 2013

Why I dislike printer drivers in Windows

I'd be battling a crazy case of the mstsc dumps.  Basically what happens is this; I'll remote to a server, and just as i'm getting started MSTSC (RDP)  crashes.  Frustrated as this just started happening no, major changes that should affect the rdp systems. I'm running windows 8 enterprise

it happened just about everytime to a windows 2008r2 box, or through Remote Desktop services.  I scoured Microsoft's new "Support site"  which is a slap in the face to people who've relied on being able to us it but i digress.

So I started up windows debugger, and I had to be quick about it since the main pain was through rds (use F6).  Thanks for split screens.  I was able to attach to mstsc.exe quick enough to catch the first break point. So i continued from that point till the actual crash. which led me to a dell throwing a c0000005 access denied message.  The DLL was dlxbujdm.dll which I traced back to a Dell printer driver...  I really don't like Dell printers.

It was my default printer and never had a problem before, so what happened???  I haven't a clue,  But I removed the printer driver and package, rebooted and no more crashes.  If you get a failure in removing, reboot and try removing again.  I think you'll find it'll work that time.

hope this helps someone else from a headache.